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Privacy policy

Privacy Policy for TeleNaija

At TeleNaija, we prioritize the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our platform. By using our services, you agree to the practices described herein.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, and other details provided during registration.
  • Financial Information: Bank account details, transaction history, and savings goals.
  • Usage Data: Information about your interactions with our platform, including login times, device details, and IP addresses.

2. How We Use Your Information

We use the information collected to:

  • Provide, maintain, and improve our services.
  • Process transactions and manage your savings.
  • Communicate updates, promotions, and service-related information.
  • Ensure compliance with regulatory requirements.
  • Detect and prevent fraud or unauthorized activities.

3. How We Share Your Information

Your information may be shared with:

  • Service Providers: Trusted third parties assisting in delivering our services, such as payment processors.
  • Regulatory Authorities: When required to comply with legal obligations or governmental requests.
  • Business Partners: In cases where collaboration enhances your user experience, with your explicit consent.

4. Data Security

We implement robust security measures to protect your information, including encryption, secure servers, and regular audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data, subject to legal obligations annd our approval.
  • Opt out of marketing communications at any time.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our platform. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated through our platform or other appropriate channels.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: admin@telenaija.com.ng

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